Frequently Asked Questions

How is FareCompare different from other airfare sites?

Why should I make a profile?

Why can’t I find that cheap fare I heard about?

How can I find cheap deals from my home airport?

How can I find deals with social media?

What is the quickest way to sign-up for your real-time email alerts?

How do I set an alert from my hometown to a few of my favorite destinations?

What is the quickest way to set-up an email alert between two cities?

I want an email alert to anywhere cool in Europe. Can I set that up?

Why can’t I find the fare from my email alert?

Help, I’m getting too many email alerts!

How do I delete an email alert?

How do I unsubscribe?

I bought an airline ticket, but never received a confirmation e-mail. What to do?

My plans have changed. How do I change my ticket or get a refund?


How is FareCompare different from other airfare sites?

FareCompare is different from other airfare shopping sites because we let you know about the cheapest airfares, first. And that’s important because airfare deals disappear quickly. We give you the advantage over the competition when it comes to finding deals on airfare. How do we do it? By giving you easy-to-use tools that really work, including FareCompare’s real-time email alerts and our exclusive search tools for finding travel deals. The best part is there is no subscription fee to use any of our flight finding services.

Back to Top


Why should I make a profile?

Having a profile with FareCompare makes it easier and faster to watch airfare prices and to control your email alerts. To create a new profile, simply go to www.FareCompare.com and click “Account” in the upper right hand menu. You will then be able to setup a profile or log in with your existing profile.

Back to Top


Why can’t I find that cheap fare I heard about?

The number one reason you can’t find an advertised airfare deal is it’s already come and gone. Cheap fares do not last. In fact, the cheapest fares can disappear in a matter of hours or even minutes. Did you know when airlines have a sale they don’t put all their seats on sale? Only about 10% of any aircraft’s seats will be sold for the lowest price. Naturally, there will be a lot of competition for those few cheap seats, so you must be first in line to buy. Go to the head of the line by following FareCompare on Facebook and Twitter to see daily deals as soon as they're available. Another great option for finding deals on flights is with the FareCompare Getaway Map. You can also sign up for FareCompare’s real-time email alerts. Either way, when we alert you to a great deal, jump on it! That great price will not last.

Back to Top


How can I find cheap deals from my home airport?

Finding deals from your home airport is a breeze with FareCompare’s exclusive search tool. The FareCompare Getaway Map is the best flight search to find real-time deals from your home airport to anywhere around the world. You'll find flight deals immediately after you put in just a few search parameters.

You can also search today's best vacation deals all in one place with FareCompare Deals. The best cruise packages, cheap hotel and resort deals, all-inclusive vacation tours, and savings on rental cars can be found here.

Back to Top


How can I find deals with social media?

Did you know we post deals to social media daily? Just follow FareCompare on either Facebook or Twitter and you'll be able to see daily deals, cheap destinations, and advice all in one place as soon as it's available. We also post the best travel pictures to inspire you. For a little bit of wanderlust, follow FareCompare on Instagram.

Back to Top


What is the quickest way to sign-up for your real-time email alerts?

Signing up for FareCompare’s real-time email alerts couldn’t be simpler. Go to FareCompare’s real-time email alerts and you’re there!

Back to Top


How do I set an alert from my hometown to a few of my favorite destinations?

Setting an alert from your hometown to favorite destinations is easy. Simply go to your profile and log-in. If you’ve already set some alerts, just scroll down to “Price Alerts” and click the “Create” button on the right. Then type in your hometown in the origin box, and type in one of the cities you wish to travel to in the space for the destination. You can also pick dates or select “Anytime.” Repeat as many times you like, for as many cities you’d like to visit.

Back to Top


What is the quickest way to set-up an email alert between two cities?

The absolute fastest way to set up a price alert is to go to the FareCompare.com homepage. Select “Round Trip” or “One Way” and the number of travelers. Type in your departure city, your destination city, and your travel date(s). Remember to check “Alert me when prices change” to receive email updates. To finish, click “Create Alert.” You will now receive price updates directly in your email inbox.

Back to Top


I want an email alert to anywhere cool in Europe. Can I set that up?

You can easily set up an alert to several cities in Europe. First, go to FareCompare’s real-time email alerts or click the “My Trips” tab at the top of the FareCompare.com homepage and log-in. Type in your city of origin and for the destination type in EUR and press enter. Choose “Select Dates” to pick exact travel dates or “Anytime” if you are flexible.

You can also search today's best vacation deals to Europe at any time with FareCompare Deals. The best cruise packages, cheap hotel and resort deals, all-inclusive vacation tours, and savings on rental cars can be found here.

Back to Top


Why can’t I find the fare from my email alert?

When you get an email alert from FareCompare, remember that it’s giving you real-time information. This means that the price you see is available right now and may not be around for long. We recommend getting in the habit of opening your email alerts the moment you get them and if you like the price you see, make the purchase immediately. Cheap airfare does not last long!

Back to Top


Help, I’m getting too many email alerts!

You may be getting too many email alerts because you need to adjust your settings, and that’s easy to do. Just go to FareCompare’s real-time email alerts or click the “My Trips” option under “Account” at the top of the FareCompare.com homepage. Don’t forget that you’ll need to log in.
Once you are logged in to your profile, you can update your email settings, price alerts, or unsubscribe to all emails.

Back to Top


How do I delete an email alert?

To delete an alert, simply go to FareCompare’s real-time email alerts or click the “My Trips” option under “Account” at the top of the FareCompare.com homepage. Don’t forget that you’ll need to log in. You’ll see the price alerts you’ve set, and to the right of each alert are two options: ”Delete” and “Edit”. Simply click “Delete” beside the alert you no longer need. You can add new alerts at any time.

Back to Top


How do I unsubscribe?

We understand if you are getting overwhelmed by email subscriptions! At FareCompare, we pride ourselves on sending you great deals, travel advice, and travel tips. To unsubscribe from any of our mailings, simply scroll down to the bottom of the message where you’ll see an unsubscribe link and click it. You can also unsubscribe through your profile. We hope if you do leave, you’ll come back again soon!

Back to Top


I bought an airline ticket, but never received a confirmation e-mail. What to do?

FareCompare is a meta-search site and does not sell airfare directly. Please contact your travel partner or airline directly for any questions you have about your reservation including how to get your ticket and how to make changes, request refunds, or for any customer service questions you may have.

Back to Top


My plans have changed. How do I change my ticket or get a refund?

FareCompare is a meta-search site and does not sell airfare directly. We assist with shopping and decision making, but purchasing is done through the airline or one of our travel partners.

Since we do not take payments or personal information, we do not have the ability to change or cancel reservations. Please contact your travel partner or airline directly to make changes, request refunds, or for any customer service questions you may have.

Back to Top

We are updating our Cookie Policy. FareCompare will use cookies and other tracking technologies to assist with navigation and product selection, analyze your use of our services, assist with our promotional and marketing efforts, and provide deals content from third parties.