JetBlue Named Best Economy Airline in New Report

It’s that time of year again – for best/worst lists – and a new one touting passenger satisfaction ranks JetBlue as top economy airline in the U.S. Virgin American was runner-up.

Best Travel Stories of the Year

JetBlue Tops List, Delta Ranks High

According to a report issued by the site Let’s Fly Cheaper (which somewhat counter-intuitively describes itself as “specializing in first and business class travel”), only one legacy carrier ranked in the top five and that was Delta. Popular favorite Southwest only managed sixth place, which may be due to its current lack of in-flight entertainment which was a make-or-break criteria for several airlines on the list.

Another List: Virgin America is #1

Airline from Best to Worst in Economy Class

Here are the top 10 airlines for economy class, followed by what the list maker deemed the various airlines’ strengths and weaknesses.

1. JetBlue

  • Strength: In-Flight Entertainment
  • Weakness: Cabin Staff Language Skills [Editor’s note: We can’t figure this one out and no explanation was provided]

2. Virgin America

  • Strength: In-flight Entertainment
  • Weakness: Cabin Staff Services

3. Delta

  • Strength: Cabin Staff Service
  • Weakness: Food Quality

4. Spirit

  • Strength: Cabin Staff Service
  • Weakness: In-flight Entertainment

5. Allegiant

  • Strength: Cabin Staff Service
  • Weakness: Cabin Cleanliness

6. Southwest

  • Strength: Cabin Staff Service
  • Weakness: In-flight Entertainment

7. Alaska

  • Strength: Seat Comfort
  • Weakness: Cabin Staff Services

8. US Airways

  • Strength: In-flight Entertainment
  • Weakness: Cabin Staff Service

9. American

  • Strength: Seat Comfort
  • Weakness: Food Quality

10. United

  • Strength: Seat Comfort
  • Weakness: Cabin Staff Services

Author:

Published: December 27, 2012