South Carolina-based Direct Air, described on its website as an “indirect air carrier providing public charter air flights” with regularly scheduled departures, missed paying a fuel bill and as a result has canceled all flights effective immediately.
Flights Grounded Effective Immediately
According to MyrtleBeachOnline, Direct Air’s fleet will be grounded at least through May 15. It quotes a Direct Air executive as saying the carrier’s fuel supplier “pulled the plug” so Direct Air can’t put any planes in the air.
It is not clear how many passengers may be stranded and there is little information on the Direct Air website beyond a statement saying, “This decision was made to address operational matters. We are currently evaluating strategic alternatives for Direct Air.” It adds, somewhat ingenuously perhaps, that “Direct Air is committed to our passengers, employees, and the communities we serve.”
Ticket Holders Should Contact Credit Card Company
Travelers holding tickets with Direct Air during this two-month long hiatus period should contact their credit card company immediately to sort out how to remove the charge for the service they will not receive. The Direct Air site tells ticket holders to “check back here for more details,” but contacting the credit card company should be the first step.
Direct Air had offered service to 17 cities including Newark and Orlando but it appears focused more on smaller communities such as Plattsburgh, New York and Worcester, Massachusetts.