Delta’s Baggage Guarantee Continues

It was an experiment that was supposed to end on March 31, but according to USA Today, Delta’s baggage guarantee was such a success that it is being continued indefinitely.

How Delta’s Bag Guarantee Works

The guarantee is very simple: If your suitcase doesn’t show up at the baggage carousel in 20 minutes, you are awarded 2,500 miles. But there are a few things to know.

  • For SkyMiles members only. Membership is free and you can sign up here.
  • Limitations: The guarantee applies to domestic flights only.
  • Fill out the form: You must go online to fill out a ‘Bags on Time’ form which you can find here.
  • Be patient: It may take two weeks before the 2,500 bonus miles appear in your account.

Another Airline Bag Guarantee

Alaska Airlines has had a similar baggage guarantee for years, and it gives passengers a choice of compensation: 2,500 miles or a $25 discount code good for a future Alaska flight.

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Published: April 6, 2015