It was an experiment that was supposed to end on March 31, but according to USA Today, Delta’s baggage guarantee was such a success that it is being continued indefinitely.
How Delta’s Bag Guarantee Works
The guarantee is very simple: If your suitcase doesn’t show up at the baggage carousel in 20 minutes, you are awarded 2,500 miles. But there are a few things to know.
- For SkyMiles members only. Membership is free and you can sign up here.
- Limitations: The guarantee applies to domestic flights only.
- Fill out the form: You must go online to fill out a ‘Bags on Time’ form which you can find here.
- Be patient: It may take two weeks before the 2,500 bonus miles appear in your account.
Another Airline Bag Guarantee
Alaska Airlines has had a similar baggage guarantee for years, and it gives passengers a choice of compensation: 2,500 miles or a $25 discount code good for a future Alaska flight.