What to do when your flight is canceled

How to get what you need (a flight home), when you can’t get what you want (the flight you originally booked). The airline that Jayne’s family flew at least was forthcoming about the problems it was having. Knowing what to do often leads to better outcomes. Here, with help from Rick Seaney, founder of FareCompare and a veteran traveler, are tips and tricks you can use to get what you need (a flight home) if you’ve failed to get what you want (the flight you originally booked).

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Published: December 8, 2015