5 things you hate most about airlines

To be sure, the number of complaints may have risen, in part, because more people are flying. But that probably doesn’t explain all of the 20% jump in complaints, experts say. Some of this uptick may be due to airlines doing more policing of their baggage policies this year and weather issues, says Rick Seaney, chief executive officer of FareCompare.com.

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Published: October 22, 2015