Rick Seaney • CEO FareCompare
If Rick Seaney isn't your friend, you're paying too much for airfare.
Your bag is missing or your flight is delayed or canceled. Or maybe you got treated terribly at security. What to do? Complain. Formally and officially. Airlines won’t know there’s an issue unless you tell them and most will try to resolve valid problems. Bookmark this page: It includes all the links you need to … Read How to File a Complaint for Any Airline or Security ProblemPosted In: Airline News, Rick Seaney on ABC News
Not-so-old-timers can remember back to the days before airline de-regulation and when most flights cost pretty much the same so image was important. It helped potential passengers tell one from the other and which they’d like to fly. FareCompare’s image: Find cheap flights fast Good Old Days of Airline Image Think of then-upstart Southwest’s hot … Read Airline Image: Do Passengers Care about Funny, Snarky, Inspirational Ads?Posted In: Airline News, Rick Seaney on ABC News
Airlines have come of age. They are businesses, like any other – and have learned a lot from retailers about product pricing. This is good and not-so-great for passengers, and more about that at the end. Hear Rick Seaney tell editor Anne McDermott all about his first trip to Kohl’s (money-saving tips, too): The cheapest … Read How Airlines Survive by Copying Kohl’s, Hertz, FedEx and MorePosted In: Airfare Analysis, Airline News, Rick Seaney on ABC News
Between new airline fees and passengers going wild on planes, you’re forgiven if you sometimes feel like you’re stuck in a very bad movie. A spate of recent air travel incidents made me think of a spaghetti western – as in, The Good, the Bad and the Ugly. With apologies to Sergio Leone and Clint … Read Air Travel Today: The Good, the Bad and the UglyPosted In: Airline News, Rick Seaney on ABC News
Delta recently launched a successful airfare hike, although fortunately for leisure travelers, it targets business passengers (those who buy tickets within seven days of departure). Best airfare tips for beginners and frequent flyers What Airfare Hikes Cost You But watch out – I expect to see more airfare hikes this year, including several that will … Read Six Ways to Fight a Fare HikePosted In: Airfare Analysis, Rick Seaney on ABC News