Frequently Asked Questions

Why can’t I find that cheap fare I heard about?

Why can’t I find the fare from my email alert?

How can I find deals on Twitter?

How can I find cheap deals from my home airport?

How do I unsubscribe?

How do I delete an alert?

Help, I’m getting too many email alerts!

I want an email alert to anywhere cool in Europe. Can I set that up?

What is the quickest way to sign-up for your real-time email alerts?

What is the quickest way to set-up an email Alert between two cities?

How is FareCompare different from other airfare sites?

I bought an airline ticket, but never received a confirmation e-mail. What to do?

My plans have changed. How do i get a refund on my ticket?


Why can’t I find that cheap fare I heard about?

The number one reason you can’t find a FareCompare airfare is it’s already come and gone. Cheap fares do not last in fact, the cheapest fares can disappear in a matter of hours, or even minutes. Plus, when airlines have a sale, they don’t put all their seats on sale only about 10% of any aircraft’s seats will be sold for the lowest price. Naturally, there will be a lot of competition for those few cheap seats, so you must be first in line to buy. Go to the head of the line by following FareCompare Deals “from your airport” on Twitter athttp://www.farecompare.com/twitter that way, you get only the deals you want, and you get them in real-time. You can also sign up for FareCompare’s real-time email alerts at http://www.farecompare.com/signup. Either way, when we alert you to a great deal, jump on it! That great price will not last.

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Why can’t I find the fare from my email alert?

When you get an email alert from FareCompare, remember that it’s giving you real-time information meaning that the price you see is available right now and may not be around for long. Get in the habit of opening your email alerts the moment you get them, and if you like the price you see make the purchase immediately. Cheap airfare does not last long.

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How can I find deals on Twitter?

Finding deals on Twitter is a snap thanks to FareCompare’s exclusive new tool. Just follow FareCompare Deals “from your airport” on Twitter by using this link, http://www.farecompare.com/twitter – and we’ll give you real-time deals tailored to you for flights from your home airport. For example, if Los Angeles is home, you’ll get deals for @flyfromLAX at http://twitter.com/flyfromLAX and if you live in Chicago, you’ll get deals for @flyfromCHI athttp://twitter.com/flyfromCHI. Get FareCompare Deals “from your airport” on Twitter by signing up athttp://www.farecompare.com/twitter today.

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How can I find cheap deals from my home airport?

Finding deals from your home airport is a breeze with FareCompare’s exclusive new tool. Just follow FareCompare Deals “from your airport” on Twitter by using this link, http://www.farecompare.com/twitter – and we’ll give you real-time deals tailored to you for flights from your home airport. For example, if Los Angeles is your home, you’ll get deals for @flyfromLAX at http://twitter.com/flyfromLAX and if you live in Chicago, you’ll get deals for @flyfromCHI athttp://twitter.com/flyfromCHI. Get FareCompare Deals “from your airport” on Twitter by signing up at http://www.farecompare.com/twitter today.

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How do I unsubscribe?

We understand if you are getting overwhelmed by email! But at FareCompare, we pride ourselves on sending you great information on deals, and tips on the easiest ways to find them so we hope if you do leave, you’ll come back again soon. To unsubscribe from any of our mailings, simply scroll down to the bottom of the message where you’ll see an “unsubscribe” link and click it.

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How do I delete an alert?

To delete an alert, simply go to FareCompare’s real-time email alerts at http://www.farecompare.com/signup or click the “My Trips/Alerts” tab at the top of the FareCompare.com homepage at http://www.farecompare.com and log-in. You’ll see the trip alerts you’ve set, and to the right of each alert are three buttons, “edit”, “copy” and “delete”. Simply click “delete” beside the alert you no longer need. And you can add new alerts at any time.

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Help, I’m getting too many email alerts!

You may be getting too many email alerts because you need to adjust your settings, and that’s easy to do. Just go to FareCompare’s real-time email alerts at http://www.farecompare.com/signup or click the “My Trips/Alerts” tab at the top of the FareCompare.com homepage at http://www.farecompare.com and log-in. Notice the three buttons to the right of each alert you’ve set: “edit”, “copy” and “delete”. Click “edit” and follow the simple instructions perhaps you will choose to change the dollar amount a flight must drop before you wish to receive an alert.

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How do I set an alert from my hometown to a few of my favorite destinations?

Setting an alert from your hometown to favorite destinations is easy. Simply go to FareCompare’s real-time email alerts at http://www.farecompare.com/signup or click the “My Trips/Alerts” tab at the top of the FareCompare.com homepage at http://www.farecompare.com and log-in. If you’ve already set some alerts, just click the “Add a Trip” button on the right you will then type in your hometown in the origin box, and type in one of the cities you wish to travel to in the space for the destination. Repeat as many times you like, for as many cities you’d like to visit. If this is your first time setting alerts, simply type in your origin and destination cities, click Save this Search, and repeat!

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I want an email alert to anywhere cool in Europe. Can I set that up?

You can easily set up an alert to several cities in Europe. First, go to FareCompare’s real-time email alerts athttp://www.farecompare.com/signup or click the “My Trips/Alerts” tab at the top of the FareCompare.com homepage at http://www.farecompare.com and log-in. Just type in your city of origin, and for the destination type in EUR and press enter. Continue following the simple directions to set your alert. You can also use FareCompare’s Deal Finder tool to quickly and easily find the best deals to Europe (or anywhere else in the world). Just go to FareCompare’s deal finder at http://www.farecompare.com/dealfinder and choose your category in this case, Europe and you’ll be shown a list of European cities ranging from cheapest to most expensive. You then click on the city that interests you, as well as the month you’d like to travel in and a calendar for that month will appear, displaying fares to your city of choice for every day of that month.

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What is the quickest way to sign-up for your real-time email alerts?

Signing up for FareCompare’s real-time email alerts couldn’t be simpler: simply go to FareCompare’s real-time email alerts at http://www.farecompare.com/signup and you’re there!

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What is the quickest way to set-up an email Alert between two cities?

Simply go to FareCompare’s real-time email alerts at http://www.farecompare.com/signup or click the “My Trips/Alerts” tab at the top of the FareCompare.com homepage at http://www.farecompare.com and log-in. You will be asked to type in an origin and destination city and that’s all it takes. If you’ve already set alerts, just click the “Add a Trip” button on the right and add another destination. Repeat as many times you like, for as many cities you’d like to visit.

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How is FareCompare different from other airfare sites?

FareCompare is different from other airfare shopping sites because we let you know about the cheapest airfares, first. And that’s important because cheap airfare disappears quickly so you have to know about the best deals first, if you’re going to be first in line to by them. FareCompare gives you the advantage over the competition! How do we do it? By giving you easy-to-use tools that really work, including FareCompare’s real-time email alerts athttp://www.farecompare.com/signup and our exclusive new real-time Twitter tool for following FareCompare Deals “from your airport” on Twitter which is at http://www.farecompare.com/twitter. Sign up for our email alerts and our Twitter tool today, and start saving!

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I bought an airline ticket, but never received a confirmation e-mail. What to do?

FareCompare.com does not sell airfare directly. We assist you with shopping and decision making, but purchasing is done through one of our travel partners (and note that FareCompare does not have access to any of your personal information to check on your behalf). Please contact the travel partner or airline site where you purchased your ticket to check on your purchase, make changes, request refunds, or for any customer service questions you may have.

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My plans have changed. How do i get a refund on my ticket?

FareCompare.com does not sell airfare directly. We assist you with shopping and decision making, but purchasing is done through one of our travel partners (and note that FareCompare does not have access to any of your personal information to check on your behalf). Please contact the travel partner or airline site where you purchased your ticket to check on your purchase, make changes, request refunds, or for any customer service questions you may have.

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